Terms & Conditions
- Pick up points, and finishing points will be agreed with your instructor one lesson in advance so as to avoid confusion
- Cancellations – you must give two clear days/ 48 hours’ notice of cancellation or payment in full will be required.
- Bad weather – lessons will proceed as booked unless advised by the instructor
- Contact details should be confirmed including phone numbers
- Confirmation of holidays and availability will be given as soon as possible
- Payment - all lessons to be paid prior to commencement of lesson (contact your Instructor to arrange payment)
- Refunds - any unused hours that are part of a discounted pre-paid block, will be refunded, subject to the lessons taken being charged at the full lesson rate
- Health & Safety – awareness of being practical and safe, attention to appropriate shoes and clothing are essential
- The cars are maintained to the highest standards. However, occasionally problems can occur e.g. punctures. In the event of a problem, the instructor will endeavour to contact the pupil to rearrange the lesson as soon as they are safely able to do so
- Theory Test bookings: the instructor will support the pupil as appropriate to pass
- Every pupil will have a Mock Test in preparation for their Practical Test
- Practical Tests –only to be booked with the instructor’s agreement and when it is mutually agreed that the pupil is ready
- Arriving for a lesson under the influence of drink, drugs or medication – the instructor will always put safety first and will terminate the lesson and payment in full will be due
- No Smoking at any time during a lesson
- Data Protection – all data will be held and processed securely and professionally. We will not share your data with any third parties
- Mobile Phones – will not be answered by the pupil or the instructor during the lesson. They should be switched off
- Our instructors are self-employed; in the case of any concerns – We strictly follow the Driving Standards Agency Code of Conduct for our Instructors
