Terms & Conditions

Terms & Conditions


  1. Pick up points, and finishing points will be agreed with your instructor one lesson in advance so as to avoid confusion
  2. Cancellations – you must give two clear days/ 48 hours’ notice of cancellation or payment in full will be required.
  3. Bad weather – lessons will proceed as booked unless advised by the instructor
  4. Contact details should be confirmed including phone numbers
  5. Confirmation of holidays and availability will be given as soon as possible
  6. Payment - all lessons to be paid prior to commencement of lesson (contact your Instructor to arrange payment)
  7. Refunds - any unused hours that are part of a discounted pre-paid block, will be refunded, subject to the lessons taken being charged at the full lesson rate
  8. Health & Safety – awareness of being practical and safe, attention to appropriate shoes and clothing are essential
  9. The cars are maintained to the highest standards. However, occasionally problems can occur e.g. punctures. In the event of a problem, the instructor will endeavour to contact the pupil to rearrange the lesson as soon as they are safely able to do so
  10. Theory Test bookings: the instructor will support the pupil as appropriate to pass
  11. Every pupil will have a Mock Test in preparation for their Practical Test
  12. Practical Tests –only to be booked with the instructor’s agreement and when it is mutually agreed that the pupil is ready
  13. Arriving for a lesson under the influence of drink, drugs or medication – the instructor will always put safety first and will terminate the lesson and payment in full will be due
  14. No Smoking at any time during a lesson
  15. Data Protection – all data will be held and processed securely and professionally. We will not share your data with any third parties
  16. Mobile Phones – will not be answered by the pupil or the instructor during the lesson. They should be switched off
  17. Our instructors are self-employed; in the case of any concerns – We strictly follow the Driving Standards Agency Code of Conduct for our Instructors
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